Host events with confidence — your rules, agreed at checkout
Set your own terms, refund and cancellation rules for your events. Guests see them at checkout and agree before they pay — so everyone's clear from the start.
Free to start — add your policies as you set up.
Everything your event policies can do
Your terms, your rules
Write your own terms and conditions for your event — attendance rules, age limits, entry conditions and more.
Clear refund & cancellation policy
Spell out exactly when guests can get a refund, so there are no surprises if plans change.
Agreed at checkout
Guests tick to accept your policies before they pay, and a record of what they agreed to is kept with every order.
Set once, reuse everywhere
Save your policies as defaults that apply to all your events — and tailor them per event whenever you need.
Bring your existing policy
Already have terms in a document or on your website? Paste them in and the formatting is kept.
Shown on your event page
Your policies appear right on your event page, so guests can read them before and after they buy.
How it works
Create your event
Create your event in 60 seconds and switch on your ticket shop.
Add your policies
Write or paste your terms, refund and cancellation rules — as defaults or per event.
Guests agree at checkout
Buyers read and accept your policies before they pay.
You're covered
A record of what each guest agreed to is stored with their order for peace of mind.
Event policy FAQs
Can I set my own refund policy for tickets?
Yes. You decide the refund and cancellation terms for your event, and guests agree to them at checkout.
Do guests have to accept my terms?
Yes — buyers must tick to accept your policies before they can pay, and their acceptance is recorded with the order.
Can I reuse my policies across events?
You can save default policies that apply to every event, and override them for a single event when needed.
Can I paste terms I already have?
Yes. Paste from a document or webpage and the formatting is preserved.
Where do guests see my policies?
On your event page and again at checkout, so they're clear before and after buying.
Related
Set your event terms and refund policy today
Free to start — add your policies as you set up.