Shop policies your buyers agree to at checkout

Write your own terms, refund, delivery and fulfillment rules for your venue shop. A record of each agreement is saved with the order.

Claim your venue and the shop follows, free.

How shop policies work

Everything your shop policies can do

Write your own shop terms

Write your own terms and conditions for your shop, from house rules to purchase conditions.

Clear refund & return policy

Tell buyers exactly when and how they can get a refund or return an item.

Delivery & fulfillment terms

Set expectations for pickup, shipping and collection so orders run smoothly.

Agreed at checkout

Buyers accept your policies before they pay, and their agreement is recorded with every order.

Bring your existing policy

Paste terms you already have from a document or website, and the formatting is kept.

Shown in your shop

Your policies appear in your shop and at checkout, so buyers know where they stand.

Your menu online, with no monthly fee

List drinks, food or merch on your venue page. Guests order and pay before they reach the bar.

Shop
Pickup · ~15 min

Sandwiches

Coffee

Your order

Corner Café

  • 1Club sandwichSandwiches$7.75
  • 20Oat flat whiteCoffee$8.50
Subtotal
$16.25
Total
$16.25

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How it works

1

Claim your venue

Find and claim your venue to open your shop on Senvow.

2

Add your policies

Write or paste your terms, refund and fulfillment rules for the shop.

3

Buyers agree at checkout

Shoppers read and accept your policies before they pay.

4

Each agreement is saved

A record of what each buyer agreed to is stored with their order.

Open your online shopSell food, drinks, merch and more for pickup, shipping or in person. Payments are handled for you. Open your shop

Shop policy FAQs

Can I set my own refund and return policy?

Yes. You set the refund, return and cancellation terms for your shop, and buyers agree at checkout.

Can I add delivery or fulfillment terms?

Yes. Set clear pickup, shipping and collection terms so buyers know what to expect.

Do buyers have to accept my terms?

Yes, buyers must accept your policies before paying, and their acceptance is recorded with the order.

Can I paste policies I already have?

Yes. Paste from a document or webpage and the formatting is preserved.

Where do buyers see my policies?

In your shop and again at checkout, so they're clear before and after buying.

Related

Set your shop terms and refund policy today

Claim your venue and the shop follows, free.