Your venue's rules — agreed at checkout
Set your own terms, refund, delivery and fulfilment policies for your venue shop. Buyers see them at checkout and agree before they pay.
Free to start — claim your venue to set up your shop.
Everything your shop policies can do
Your terms, your rules
Write your own terms and conditions for your shop, from house rules to purchase conditions.
Clear refund & return policy
Tell buyers exactly when and how they can get a refund or return an item.
Delivery & fulfilment terms
Set expectations for pickup, shipping and collection so orders run smoothly.
Agreed at checkout
Buyers accept your policies before they pay, and their agreement is recorded with every order.
Bring your existing policy
Paste terms you already have from a document or website — the formatting is kept.
Shown in your shop
Your policies appear in your shop and at checkout, so buyers know where they stand.
How it works
Claim your venue
Find and claim your venue to open your shop on Senvow.
Add your policies
Write or paste your terms, refund, and fulfilment rules for the shop.
Buyers agree at checkout
Shoppers read and accept your policies before they pay.
You're covered
A record of what each buyer agreed to is stored with their order.
Shop policy FAQs
Can I set my own refund and return policy?
Yes. You set the refund, return and cancellation terms for your shop, and buyers agree at checkout.
Can I add delivery or fulfilment terms?
Yes — set clear pickup, shipping and collection terms so buyers know what to expect.
Do buyers have to accept my terms?
Yes, buyers must accept your policies before paying, and their acceptance is recorded with the order.
Can I paste policies I already have?
Yes. Paste from a document or webpage and the formatting is preserved.
Where do buyers see my policies?
In your shop and again at checkout, so they're clear before and after buying.
Related
Set your shop terms and refund policy today
Free to start — claim your venue to set up your shop.